About Us
What We Are
Roscommon County 911 was established in the early 1990s following the Michigan Emergency Telephone Service Enabling Act of 1986. What began as a small dispatch center with basic radio systems has grown into a modern communications hub equipped with advanced technology, trained professionals, and strong partnerships with police, fire, and EMS. Today, Roscommon County 911 stands as a vital link in public safety, serving residents and visitors with dedication, integrity, and innovation.
Roscommon County 911’s mission is to provide rapid, reliable, and professional emergency communications to protect life, property, and the community. Through highly trained dispatchers, advanced technology, and strong partnerships with law enforcement, fire, EMS, and other public safety agencies, Roscommon County 911 ensures that every call for help is answered with accuracy, efficiency, and compassion. The center is committed to maintaining public trust, delivering exceptional service, and continually improving operations to meet the evolving needs of residents and visitors. Their dedication ensures safety, security, and peace of mind for all who live, work, and travel in Roscommon County.
Our Promise
Our promise is to answer every call for help with professionalism, compassion, and urgency. Roscommon County 911 pledges to protect lives and property by delivering accurate, timely, and effective emergency communications. You promise to support first responders, serve the community with integrity, and provide reassurance in moments of crisis.
With a dedicated team of dispatchers, we coordinate emergency responses, manage non-emergency calls, and facilitate communication between various public safety agencies. Our center is equipped with state-of-the-art technology to ensure prompt and accurate dispatching, reflecting our dedication to the safety and well-being of our community.
Our Mission
Roscommon County 911’s mission is to serve as the vital link between the community and emergency services. We are dedicated to protecting life and property by providing prompt, accurate, and professional emergency communications. Through highly trained staff, advanced technology, and strong collaboration with public safety partners, we ensure that every call is handled with care, urgency, and integrity. Our mission is to safeguard the residents and visitors of Roscommon County by delivering dependable service, fostering trust, and supporting first responders in their commitment to keeping the community safe.
Our Team
Jessica Gilbert
Director of Center Operations
Cortney DesJarden
Deputy Director of Center Operations
Eric Eddington
Administrative I.T.